Available for Projects

Hi, I am Osayd Abdulraziq

Power Platform Developer & Integration Specialist

Specializing in digital transformation, business process automation, and hybrid systems integration. Expert in connecting enterprise Oracle JD Edwards (JDE) ERP systems with the cloud, managing 1,800+ devices, and building custom automation tools.

View My Work Get in Touch
Power Apps
Power Automate
Power BI
SharePoint
Python
Node.js
AI Agent
Osayd Abdulraziq

About Me

A results-oriented Power Platform Developer and Integration Specialist with over 12 years of experience at Saveto Group. I specialize in driving digital transformation, automating complex workflows, and engineering custom solutions that bridge legacy infrastructures with modern cloud architectures.

I combine solid software development skills in Python, Node.js, and PowerShell (AI-Assisted) with deep cloud architecture expertise (Microsoft 365, SharePoint, Azure). I build secure hybrid connections (On-Premises Data Gateways) and advanced API integrations (Microsoft Graph API). Passionate about automation, I successfully managed a fleet of 1,800+ devices and built my first custom AI background automation agent in 2021.

12+ Years Experience

Dedicated career growth in IT Operations, Administration, and Solutions Development.

9+ Major Projects

Successfully delivered core tools including ERP integrations, inventory, and automated onboarding.

1,800+ Managed Devices

Successfully managed and automated endpoint configuration, security policies, and deployments.

Professional Experience

Sep 2021 - Present

IT Supervisor & Solutions Developer

Saveto Group

  • Note: Promoted to this supervisory role in recognition of proactive initiatives in developing custom software and process automation solutions that revolutionized the company's internal workflows.
  • Designed and deployed enterprise-grade Microsoft Power Platform solutions (Power Apps Canvas & Model-Driven, Power Automate, Power BI) to automate critical workflows, saving $120K+ annually.
  • Engineered and maintained hybrid integration pipelines connecting cloud frontends with local on-premises ERP systems using On-Premises Data Gateways and custom REST APIs.
  • Developed a custom zero-touch device provisioning tool in 2024 that automated setup, software installation, and compliance checks for 1,800+ endpoints via Intune, featuring interactive digital handovers via Teams Adaptive Cards.
  • Administered corporate SharePoint Online environments as lead Administrator, designing a complete **Document Management System (DMS)** with metadata schemas and automated **Retention Policies**.
  • Developed custom integrations using Microsoft Graph API to automate **employee onboarding/offboarding (User Provisioning)**, Active Directory group sync, and Outlook calendar scheduling.
  • Managed identity and security policies across Azure AD and Microsoft Intune, enforcing Conditional Access and MFA.
  • Designed interactive Power BI dashboards and built backend automation scripts in Python & Node.js (AI-Assisted).
Jun 2018 - Sep 2021

Senior IT Officer & Solutions Specialist

Saveto Group

  • Note: Promoted to this senior role to lead IT support modernization and spearhead process digitization, bridging infrastructure support with advanced workflow automation.
  • Proactively designed and deployed the company's first custom low-code applications using **Power Apps** and **Power Automate**, digitizing legacy paper-based warehouse inventory audits and consumables tracking.
  • Developed custom scripts in **Python & Node.js** to automate background tasks, email classification, and task routing, improving workflow efficiency by **40%**.
  • Designed and analyzed IT infrastructure deployment plans for new corporate facilities; conducted phase-by-phase implementation analysis, designed site layouts, and negotiated contract agreements and SLAs with external contractors and system integrators.
  • Collaborated with database programmers to build the first automated data synchronization flows between localized lists and the core **Oracle JD Edwards (JDE)** ERP database.
  • Resolved complex network, Active Directory, and server anomalies, acting as the primary escalation point for critical branch outages.
  • Authored comprehensive technical documentation, onboarding guides, and network diagrams to standardize IT operations across branches.
Sep 2013 - Jun 2018

Technical Support Specialist / IT Officer

Saveto Group

  • Maintained local network infrastructure, Active Directory, DNS/DHCP servers, and group policies (GPO) across multiple branches, ensuring **99.9% uptime**.
  • Led the end-to-end IT provisioning, setup, and commissioning for new corporate branches and offices, managing hardware installation, network configuration, and procurement contracts to deliver 100% operational turnkey sites.
  • Resolved hardware, software, and network issues for **500+ internal users** under strict SLA metrics.
  • Managed company-wide antivirus console deployments, software security patch cycles, and server backup verifications.
  • Assisted in hardware/software sourcing, inventory audits, and contract renewals in alignment with IT budget criteria.
  • Conducted regular physical server maintenance, network cabling expansions, and disaster recovery drill verifications.
Mar 2012 - Aug 2012

Telecom & Network Integration Technician

Syscom

  • Note: Contract role for the national mobile network upgrade project, successfully delivering high-speed data capabilities.
  • Installed, configured, and aligned mobile cell towers and antenna systems physically and logically.
  • Configured Huawei base transceiver station (BTS) modules, handling software parameters and network integrations.
  • Aligned and calibrated microwave transmission links and antennas, conducting frequency, latency, and signal quality testing.
  • Upgraded legacy 3G network systems to 4G LTE standards, expanding coverage and verifying high data throughput.
Jun 2011 - Feb 2012

Project Coordinator / PMO Support

FCG (Contracted to Zain KSA)

  • Note: Supporting the Program Management Office (PMO) in the Western Region during major infrastructure expansions.
  • Coordinated project schedules, resources, and engineering milestones for large-scale telecom network deployments.
  • Tracked site implementation progress and equipment logistics, updating regional corporate PMO dashboards.
  • Conducted weekly alignment meetings with regional managers, engineering teams, and subcontractors to resolve deployment bottlenecks.
  • Managed site folders, engineering drawings, and technical handover documentation for formal sign-off.
May 2010 - May 2011

NOC & Technical Support Engineer

Xplus (Contracted to STC)

  • Note: Network Operations Center (NOC) support for Saudi Arabia's leading telecom operator, managing national network health.
  • Monitored national network alarms, transport backhaul, and core infrastructure links in real-time.
  • Resolved Tier 1 and 2 network incidents including routing anomalies, fiber cuts, and hardware faults.
  • Logged, classified, and escalated technical incident tickets under strict SLA guidelines.
  • Coordinated with field maintenance crews, engineers, and vendors to accelerate outage resolutions.

Featured Projects

AI & Automation

AI-Powered Smart Camera Auditing & Vision System

An automated daily auditing system for corporate security cameras. Python captures live video feeds from NVRs, routes them to a local vision model to evaluate lens cleanliness and alignment, and emails targeted reports to site managers.

Python OpenCV Local Edge AI NVR APIs SMTP
Integration

Automated Device Onboarding & Handover

A custom automation program coordinating onboarding for 1,800+ devices. Installs enterprise software, matches Intune compliance, logs ticket metadata, and secures handover approval via Teams Adaptive Cards.

Microsoft Intune Power Automate PowerShell Teams Cards
Power Platform

Asset & Custody Manager

A Power Apps Canvas tool tracking employee asset lifecycles, transfers, and maintenance history, which led to a massive productivity increase.

Power Apps SharePoint Automate
Integration

ERP Billing & Sales Link

Automated ERP sales flow generating digital payment receipts immediately via Power Automate and On-Premises Data Gateway after finance approval.

Power Automate On-Premises Gateway ERP API
Power Platform

Teams Maintenance Bot

A chatbot integrated in Teams for users to report technical issues, log maintenance tickets, and track status live in chat.

MS Teams Power Automate SharePoint
Power Platform

IT Consumables Inventory

App tracking inventory levels of consumable IT items (inks, cables, parts) with automated warnings for low stock levels.

Power Apps SharePoint Power Automate
Integration

Vendor Directory Portal

An interactive portal for managing vendor contacts, updating prices, and product logs in real-time to keep lists precise.

Power Apps APIs SharePoint
AI & Automation

Rule-Based Logic Engine (2021)

Designed and programmed a custom symbolic AI reasoning engine using deterministic conditional rules in Python/Node.js to handle email classification and task routing, increasing efficiency by ~40%.

Python & Node (AI-Assisted) Deterministic Logic Automation
Power Platform

Warehouse Inventory Auditor

A company-wide stocktaking app (2021) featuring live layout maps of warehouses, remote finance querying, and automated verification logic to detect anomalies based on variance tolerances.

Power Apps Power Automate Power BI
Integration

Sales Project & Cost Management

A complete project management system (2021-2023) replacing expensive global alternatives. Manages pricing workflows, WhatsApp approval triggers, and real-time margin/profitability calculations.

Power Apps Power Automate WhatsApp API

Skills & Certifications

Technical Skills

Power Apps & Power Automate 95%
SharePoint Online (Admin & Developer) 92%
Microsoft Graph API 90%
Azure & Microsoft Intune Integration 90%
Enterprise System Integration (Gateway/REST) 92%
Python / Node.js / PowerShell (AI-Assisted) 82%

Certifications & Training

Microsoft Power Platform Developer (PL-400)

Technical Training Completed | Exam Targeted Q4 2026

SharePoint Skill Assessment

Verified by LinkedIn Assessment (2022)

HTML & HTML5 Skill Assessment

Verified by LinkedIn Assessment (2022)

Power Apps & Power Automate Classroom Training

In-Person Classroom Certified - Early Adopter (2018)

Cisco CCNA Routing & Switching

Certified (2010)

IT Essentials I & II: Hardware & OS

Cisco Networking Academy (2009)

Diploma in Computer Networks

Academy Al Faisal (2007 - 2009)

Get In Touch

Location & Iqama

Riyadh, KSA (Jordanian - Transferable Iqama)

Let's build something efficient together!

I am always interested in discussing business process automation, custom application development, and workflow integrations.

Send Message